Reference

Privacy Policy for Your Account

Your account details, DANA, OVO, GoPay and QRIS wallet records, device checks, and lobby session logs are covered by this Privacy Policy before you open an account.

DANA, OVO, GoPay, QRIS09:00-23:00 WIB privacy helpDevice checks on loginChange requests by email
warjackpot Privacy Policy for Your Account
CONTACT PATHS

Privacy Help Hours and Channels

Privacy requests work faster when you use the channel tied to your account email or mobile number. Our team is available 09:00-23:00 WIB through live chat and WhatsApp, with email for requests that need attachments. Tell us what you want changed, add the account ID shown in your profile, and never send your password or OTP. We will ask a few account checks before any data is released.

Team online

Live chat

Use live chat from the lobby footer between 09:00 and 23:00 WIB for quick privacy questions. We can confirm where a setting sits, but we will not display full wallet records inside chat.

WhatsApp help

Message our WhatsApp line from the number on your account when you need help changing contact details. We verify your account ID and recent login device before discussing DANA, OVO, GoPay or QRIS records.

Email privacy desk

Send email requests for data copies, correction requests, or deletion questions when attachments are needed. Include your account ID, registered mobile number, and the device path you used, such as Profile > Security.

ACCOUNT CARE

Live Baccarat Data Trail Controls

Privacy work is part of everyday account handling, not a separate promise on a hidden page.

Account details

We collect the details needed to identify your account: mobile number, login name, password status, IP address, device type, and profile changes. That data helps us restore access and spot account activity that does not match your normal pattern.

Payment references

DANA, OVO, GoPay and QRIS records are kept as transaction references, not open wallet balances. We record timestamps, payment IDs, account links and status changes so support can trace a failed or repeated request.

Cookie use

Cookies remember your session, language choice, and security checks so you do not repeat the same steps on every page. You can clear cookies in your browser, but some account checks may run again.

Game session records

For Live Baccarat, Aviator, Royal Fishing and other rooms, we keep session IDs, time stamps, round references and device signals. These records help answer account disputes without exposing your password or OTP.

Retention timing

We keep personal data only as long as it is needed for account operations, security checks, dispute handling, or legal record duties. When a record is no longer needed, we delete or anonymise it where practical.

Your request route

To correct, access or delete data, contact us through live chat, WhatsApp or email during 09:00-23:00 WIB. We may ask for account checks before making changes to prevent another person taking control.

Privacy Questions Before You Join

Most privacy questions come up before you open an account or when you change device, payment rail, or mobile number. The answers below explain what we collect, why we use it, how you can ask for changes, and what happens when local law affects access. Keep your account ID ready when you contact us so we can answer without exposing extra data.

We collect your mobile number, login name, password status, device type, IP address, and profile changes. If you use DANA, OVO, GoPay or QRIS, we also keep payment references needed to trace wallet activity.

We keep payment IDs, timestamps, status changes and account links so we can confirm wallet actions, trace delayed requests, and answer support questions. We do not need your full app balance to operate your account.

Yes. Contact us by email or live chat between 09:00 and 23:00 WIB, then provide your account ID and registered mobile number. We run checks before sharing data so another person cannot receive it.

Cookies keep your session active, remember language choices, and help us detect unusual access. If you clear cookies in Chrome, Safari or another browser, you may need to pass login checks again.

The same Privacy Policy applies, but game rooms create extra session records. For Live Baccarat, Aviator, Royal Fishing and similar rooms, we may keep round references, time stamps and device signals for account checks.

Open Profile > Security or contact support if you cannot access that page. We will compare your request with your login device, account ID, and recent payment trail before changing personal details.

You can ask us to delete data through email, live chat or WhatsApp. Some records may need to stay for account operations, dispute handling, security checks, or legal duties where local law requires retention.